FAQ'S
LOCATION?
Reggae Land is located at The Milton Keynes National Bowl, Chaffron Way, Milton Keynes, MK5 8AA. The venue has five entrances.
Arriving by foot:
Use the north gate on Chaffron Way. The exact location can be found via this What3Words link:
https://what3words.com/closes.washed.regal
All entrances will be clearly signposted upon arrival at the festival site. Please listen to the stewards around the perimeter of the site who will be able to direct you to the best entrance.
Arriving by taxi:
Taxi Drop Off/Pick Up is located at Chesney Wold
https://what3words.com/grief.sunroof.painted
Arriving by vehicle drop-off:
Private Hire, Family & Friends Drop Off/Pick Up is located at Kelvin Drive
https://what3words.com/basket.skirt.ambitions
Accessible Entrance:
For customers with accessibility & mobility needs, please use our access entrance. This is located on Watling Street. The exact location of this can be found via the following links:
What3Words – https://what3words.com/continued.taskbar.sank
Google Pin – https://maps.app.goo.gl/Cw6iJpG7ht17HtA96
For guestlist, media & press. Head to the box office upon arrival. This is located at the north gate.
The exact location can be found via this What3words – https://what3words.com/cool.quit.prepped
For the quickest entry time, please use the main entrance at the north gate on Chaffron Way
Please note – if you’re bringing anything that requires a search, such as a bag. You will need to enter through a alternative lane, which will take exponentially longer when in the queue.
OPENING TIMES:
Saturday, 2nd August 2025:
- Gates Open: 12:00PM
- Performances Begin: 12PM
- Last Entry: 18:00
- Event Ends: 22:30
Sunday, 3rd August 2025:
- Gates Open: 12:00PM
- Performances Begin: 12PM
- Last Entry: 18:00
- Event Ends: 22:30
RE-ENTRY POLICY:
- No Re-entry: Once you leave the festival grounds, re-entry is NOT permitted. Ensure you have everything you need before entering.
- Plan Ahead: Make sure to plan your day accordingly and bring all necessary items with you as re-entry it not possible.
- Emergencies: In case of an emergency that requires you to leave, speak with the security team at the exit gate for assistance. Re-entry will be considered only in genuine emergencies and is at the discretion of the festival management.
- Ticket Scanning: Upon entry, your ticket will be scanned. if you have VIP ticket you will receive a wristband. Keep your wristband on at all times for access to the various festival areas. Do not remove your wristband at any time throughout the festival period, you will not be permitted entry with tampered wristbands.
To ensure the safety and enjoyment of all attendees, please adhere to the following guidelines regarding items allowed and prohibited at Reggae Land 2025. Failure to comply with these rules may result in refusal of entry or ejection from the festival grounds.
PROHIBITED ITEMS:
• No Drugs: Illegal substances, including ‘legal highs’ and Nitrous Oxide, are strictly prohibited. Reggae Land has zero tolerance for drug dealing and consumption.
• No Alcohol and Liquids: Alcohol or liquids of any kind are not allowed. Empty see-through plastic refillable bottles (up to 500ml) are permitted, but no metal bottles. Free water points are located across the festival.
• No Weapons: Weapons, sharp objects or anything of which security determines a risk.
• No Aerosols: Aerosols, sprays, or pressurised containers are not permitted.
• No large flags: Large flags with flagpoles are not permitted
• No Glass: Glass items and sharp objects not permitted.
• No Umbrellas: No sharp pointed umbrellas.
• No Perfumes/Aftershaves
• No Dogs: Except registered hearing/guide dogs.
• No Flares/Fireworks: Any form of pyro/explosive is not permitted
• No Re-entry: Once you leave the festival grounds, you will not be allowed back in.
• Sun Cream/Lotion: Only sun cream or lotion sized at 200ml or less in original containers is allowed.
• Vape Liquid/Eye Drops: Vape liquid and eye drops in standard plastic 10ml containers are allowed, but contents may be tested on arrival.
• No Laser Pens/Pointers
• No Professional Cameras: Including camera equipment such as stands, lenses, and selfie sticks.
• No Audio Recording Equipment: Any audio/noise-making devices.
• No Personal Vehicles: Skateboards, rollerblades, hoverboards, scooters, bicycles, or other personal motorised and non-motorised vehicles are not permitted.
• No Marketing Materials: No unauthorised solicitation or marketing materials (e.g., handbills, flyers, stickers).
• No Drones: No drones or unmanned aerial systems.
• No High-Visibility Clothing
• No Large Bags: Small bags are allowed with dimensions W21cm x H30CM x D8cm (A4 Size).
• No Filming/Photography: Filming and photography in the gate areas are not allowed.
• No Camping Equipment: No camping equipment.
• No Camping Trolleys & Large Wheeled Carts – NOT ALLOWED. These cause delays in queues and create congestion in high-traffic areas.
(If you think you require something we have missed, please email hello@jbmmusic.com where we will deal with your enquiry)
PERMITTED ITEMS:
• Clear, sealed or empty water bottles: Up to 500ml (no metal bottles).
• Sun Cream/Lotion: Sized at 200ml or less in original containers.
• Vape Liquid/Eye Drops: Standard plastic 10ml containers (contents may be tested).
• Small Bags: Dimensions up to W21cm x H30CM x D8cm (A4 Size).
• Registered Hearing/Guide Dogs: Allowed. Please contact us beforehand via hello@jbmmusic.com if you are planning on bringing a guide dog to the event
ESSENTIALS TO BRING:
• Ticket and ID: Your festival ticket and a valid form of identification.
• Card: For food, drinks, merchandise, and emergencies (This is a cashless event).
• Phone and Charger: A portable phone charger/power bank is recommended.
PERSONAL ITEMS:
• Small Bag: No larger than an A4 piece of paper.
• Comfortable Clothing
• Raincoat or Poncho
• Hat and Sunglasses
• Comfortable Footwear: You’ll be on your feet a lot.
• Sunscreen: Ensure sunscreen is 200ml or less.
• Reusable Water Bottle: A 500ml clear empty or sealed bottle (refill stations will be available on site).
• Earplugs: Protect your hearing.
IMPORTANT NOTES:
• Searches: Admission is subject to search. Compliance with security checks is mandatory.
• Longer Wait Times: The more items you bring, the more extensive the search, which will equate to longer wait times to enter the festival. To expedite your entry, consider bringing only essential items in a small bag.
• Safety: Any items deemed dangerous or inappropriate by security staff will be confiscated.
• Enjoyment: Be mindful of your fellow attendees to ensure a pleasant experience for everyone.
Yes, camping chairs are allowed, but they must be placed in the designated camping chair zones on the outer edges of the bowl (refer to the site map attached to this FAQ).
Camping chairs are NOT permitted inside the main standing/dancing areas of the bowl, including near the Main Stage. This ensures better crowd movement, more dancing space, and overall safety for all attendees.
Important: If you bring a chair and place it in a restricted area, you will be asked to move. Stewards and security will be on-site to assist with the smooth running of the event, so please respect their guidance. This policy is in place to prevent hazards and ensure a safe and enjoyable experience for everyone.
Please refer to the site map attached to see where camping chairs are allowed.
• Bar System: Reggae Land operates a cashless bar system. Drinks can only be purchased using chip & pin or contactless payment methods.
• Food Vendors: All food vendors also accept chip & pin and contactless payments for your convenience.
• This is a cashless festival. We do not offer any form of cash transactions.
• Medical/Welfare Tents: Clearly signposted medical and welfare tents are available on-site. If you or your friends feel unwell or require medical attention, seek help immediately at these locations.
• Medication Storage: If you need to bring medication that requires storage, please contact us in advance at hello@jbmmusic.com to make necessary arrangements. Medications that require injection can be stored in the medical tent until administration time.
• Permission: All medications are to be brought in sealed packaging, accompanied by a doctor’s note/prescription which matches your ID. Please email hello@jbmmusic.com if you have any concerns in regards to your medication.
• Emergency Situations: In an emergency, approach the nearest security personnel or visit the medical tent. Trained medical staff are available to assist you at all times.
• Carry Essentials: Always carry essential medications with you and keep them secure. Do not share medications with others.
HYGIENE FACILITIES:
• Toilets: Toilets are conveniently located throughout the festival site. Please refer to the site map for exact locations.
• Drinking Water: Free water refill stations are available across the festival. Bring an empty plastic refillable bottle (up to 500ml) to stay hydrated.
• Hand Sanitiser: Hand sanitiser stations are placed near food vendors, toilets, and throughout the festival grounds for your convenience.
• Location: The event is located at the Milton Keynes National Bowl, Watling St, Milton Keynes MK5 8AA. Follow the signs and directions to reach the venue. Wayfinding will be clearly signposted.
• Public Transport: The venue is well-connected by public transport. Use trains, buses, and coaches for convenient travel to and from the festival. We have a shuttle bus service which will go to and from Milton Keynes Station to the North Gate Main entrance on Chaffron Way.
• Walking: If you are arriving on foot, use the north gate on Chaffron Way. This is the largest entrance for quicker entry. The exact location of the gate can be found using this https://what3words.com/recliner.transit.sonic.
• Nearest Station: The nearest railway station is Milton Keynes Central, with services operated by Avanti West Coast and London Northwest Railway.
• Walking Route: From Milton Keynes Central, exit right and walk for 50 meters. Turn right onto a footbridge over the railway line. This pedestrian cycleway “Leisure Route 51” is a 20–25-minute walk to the Bowl and will be signposted with event signage.
• Plan Ahead: Bear in mind that the return journey may take longer due to the number of attendees exiting the venue simultaneously. Ensure you allow enough time to make necessary rail connections when arriving/leaving the venue.
You can also visit National Rail’s website for train times and train tickets: https://www.nationalrail.co.uk
- A number of roads will be closed to allow for the smooth ingress and egress of motorists and pedestrians and you are therefore requested to use the official Drop Off and Pick Up Points by following the signage as appropriate.
This year there are two separate locations:
- Taxi Drop Off/Pick Up is located at Chesney Wold
https://what3words.com/grief.sunroof.painted - Private Hire, Family & Friends Pick up/ Drop Off is located at Kelvin Drive
https://what3words.com/basket.skirt.ambitions
Where is the shuttle bus pick-up location?
The shuttle bus pick-up location is:
Address: Davy Ave, Milton Keynes MK5 8HJ
- Service from Milton Keynes Centre to National Bowl: 11AM – 5PM
- Service from National Bowl: 9PM – Midnight
Multiple buses will be running at regular intervals throughout the day to ensure smooth transportation for all festival-goers.
- Plan Your Journey: Arrive early to secure a seat on your preferred shuttle. Expect some waiting time during peak hours.
- Safety Measures: Follow all instructions from shuttle staff and remain in designated areas while waiting for your bus.
PARKING
- Availability: Parking is available and operates on a color-coded system for your convenience. Spaces are limited, so it is advisable to book your parking in advance.
- Directions to Parking: Parking details and directions will be provided with your parking ticket. Follow the signs and directions to the designated parking areas.
- Important Notes:
- Traffic Measures:Due to high volumes of vehicle and pedestrian traffic, certain measures will be in place for everyone’s safety. These include residential protections, temporary speed, and waiting restrictions around the site.
- Plan Your Journey:Allow extra time for your journey to ensure you arrive on time. Late arrivals may not be admitted.
- Safety First: Follow all traffic and safety guidelines to ensure a smooth and safe experience for everyone.
BOOK YOUR CAR PARK & SHUTTLE BUS TICKETS USING THE BELOW LINKS
Saturday – https://bit.ly/RLCARPARKSAT
Sunday – https://bit.ly/RLCARPARKSUN
Reggae Land is an all-ages event, meaning everyone is welcome! However, anyone under 18 must be accompanied by a responsible adult aged 18 or over at all times.
Key Information:
- All minors must remain under adult supervision throughout the event.
- ID checks will be in place, and proof of age may be required for entry.
- The festival features loud music, so ear protection is recommended for younger attendees.
- Please note, there are no dedicated child-friendly areas, and the event is designed for a general festival audience.
We welcome families to experience the incredible reggae vibes, but it is essential that all under-18s are supervised by their accompanying adult at all times.
SECURITY MEASURES:
• Admission Search: All attendees are subject to a search upon entry. Compliance with security checks is mandatory. Refusal to be searched will result in denial of entry.
• Prohibited Items: Ensure you do not bring any prohibited items listed in the festival guidelines. Confiscated items will not be returned.
• CCTV Monitoring: The festival site is monitored by a comprehensive CCTV system to ensure the safety and security of all attendees.
STEWARDING:
• Role of Stewards: Our dedicated team of stewards is here to ensure your comfort and safety throughout the event. Stewards are easily identifiable by their high-visibility vests.
• Assistance: Do not hesitate to approach a steward if you have any questions, need assistance, or experience any issues during the festival.
• Compliance: Follow all instructions and directions given by stewards. Non-compliance with steward instructions can result in removal from the festival grounds.
SAFETY GUIDELINES:
• Emergency Procedures: In the event of an emergency, follow the instructions provided by security and stewards. Familiarise yourself with the location of emergency exits and medical/welfare tents.
• Lost & Found: If you lose something, visit the Lost & Found, which can be located on our site map.
• Crowd Management: Be mindful of crowd density and avoid pushing or shoving. Respect personal space and ensure you do not block walkways or emergency exits.
CHALLENGE 25:
• ID Checks: We operate a Challenge 25 policy for alcohol purchases. If you look under 25, be prepared to show ID. Acceptable forms of ID include:
- Passport (original, not a photocopy)
- Proof of Age Card (must be part of the PASS scheme with their hologram)
- Full or provisional photo card driving license issued by the DVLA
• Alcohol Policy: It is illegal to purchase alcohol for anyone under 18. Violation of this policy will result in ejection from the festival.
IMPORTANT NOTES:
• Safety First: Your safety and the safety of others is our top priority. Cooperate with security and stewards to ensure a safe and enjoyable experience for everyone.
• Zero Tolerance: Reggae Land has a zero-tolerance policy for illegal substances, aggressive behaviour, and non-compliance with festival rules. Violators will be removed from the festival grounds.
STAY CONNECTED:
• Social Media: Follow us on our social media channels for real-time updates, news, and announcements about Reggae Land 2025. We post important information on Facebook, Instagram, and other platforms.
• Newsletter: Sign up for our newsletter on our website to receive the latest updates directly to your inbox. This includes lineup announcements, schedule changes, and other essential information.
EMERGENCY COMMUNICATION:
• Announcements: Pay attention to any public announcements made over the festival PA system. These announcements will provide important information, including emergency instructions if necessary.
CONTACT INFORMATION:
• Email: For any inquiries before the festival, contact us at hello@jbmmusic.com. We aim to respond to all emails within 48-72 hours.
• On-Site Help: If you need assistance during the festival, approach any security personnel, steward, or visit an information booth for help.
For general enquiries & accessibility please contact us via – hello@jbmmusic.com
For press related enquires, please contact our press team – rob@jukeboxpr.co.uk